Patient Care
You can now get help navigating the health care system from an independent health care advocacy service, Patient Care. A specially trained Advocate will help you work through health care issues, better understand their benefits, and save money by comparing cost and quality data for health care services.
Patient Care’s unique services can help save money. Prior to a procedure or test, Patient Care can compare costs and quality data for the services of two or three network providers. With this information, you can choose the most cost-effective care and may reduce the amount paid out of pocket.
Patient Care:
• Offers a value-added service by simply providing a telephone number
• Provides a competitive advantage — by offering another unique, customer-valued feature
• Offers seamless value — access to this service is automatically included, no additional paperwork or enrollment is required
Patient Care can also help:
• Explain health care bills, claims, and benefits
• Identify lower-cost drug options
• Work to resolve claims and provider billing issues
• Assist with preauthorization
Patient Care, brought to you exclusively by Assurant Health,
is available to customers with plan effective dates of July 1, 2008
and later with:
• Individual Medical (all plans — including KeyMedSM)
• Short Term Medical
• Small Group (Real ChoicesSM plans only)
Call Patient Care at
800-305-0377
Monday — Friday
7:00 a.m. — 9:00 p.m., CT
Note: Patient Care is not offered to customers covered by Student Select plans.
Patient Care is an independent advocacy company and is not affiliated with Assurant Health.
Assurant Health is the brand name for products underwritten and issued
by Time Insurance Company and John Alden Life Insurance Company.
J-60720 (5/2008) © 2008 Assurant, Inc. All rights reserved.